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At Glovida-RX, we are committed to ensuring your complete satisfaction with every purchase. We understand that sometimes things don't go as planned, and we're here to help.
Contact Our Pharmacist for Assistance
If you are unsatisfied with your order for any reason, we encourage you to contact our pharmacist directly. Our experienced pharmacist is available to discuss any concerns you may have about your purchase and to provide personalised assistance.
How to Reach Us
Phone / WhatsApp: +65 8101 5555
Email: pharmacist@glovida-rx.com.sg
Contact Form: https://www.glovida-rx.com.sg/pages/contact
Our pharmacist will review your case and work closely with you to address your concerns. Whether it’s a question about the product, usage instructions, or anything else, we are here to provide the support you need.
Our Approach to Returns and Refunds
Each case is unique, and we handle returns and refunds on a case-by-case basis. Our pharmacist will guide you through the process, which may include:
- Returning the product (if applicable)
- Issuing a refund or exchange
- Providing additional information or alternatives
Please Note:
- Contact us within 7 days of receiving your order.
- Ensure the product is in its original condition if a return is required.
- Some products may not be eligible for return due to health and safety regulations.
We strive to resolve all issues efficiently and to your satisfaction. Your health and well-being are our top priorities, and we appreciate the trust you place in us.
Thank you for choosing Glovida-RX.